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Privacy Policy

Privacy Policy

You’re here because you care about your privacy, especially when it comes to sharing your most vulnerable thoughts with a computer program. As the creators and regular users of Salda  ourselves, privacy is of the utmost importance to us.

Salda (”Salda”, “we,” “us,” or “our”) provides a [web-based application] to enhance self-reflection and personal growth by applying modern AI technology to the process.

This Privacy Policy outlines how we collect, use, maintain, protect, and disclose your information. If anything is unclear, please don’t hesitate to contact us for clarification.

 

Our commitment:

Our commitment to your privacy is not just an obligation, but a vital part of our mission to provide a secure and private memoir writing experience.

When you entrust us with sensitive and personal information, we believe it is our most important responsibility to keep it as safe, secure, and private as we can, while still delivering you effective features and services in our products.

We believe transparency is one of the most important values in building our relationship with our customers. We will do our best to provide clear and open communication about our data practices, giving you the power to make informed decisions about your data and its use within Salda.

 

1. Information We Collect

In order to provide our services, we may collect the following types of information:

  1. User-Provided Information: You provide us with personally identifiable information, such as your email address, when you register for an account or in your use of our services.
  2. Automatically Collected Information: We automatically collect certain information about the device you use to access our services, including information about the device, IP address, and browser type. We also collect information about your interactions with our services, such as pages viewed and links clicked.

 

2. Use of Information

We use the information we collect for several purposes aimed at providing and improving our services. Here’s a more detailed breakdown:

  1. Providing Our Services: The information we collect is integral to providing our services. This includes using your account information to allow you access to Salda, using your preferences to customize your experience, and using your entries to display them back to you on demand.
  2. Maintaining Our Services: We use the information to ensure our services run smoothly. This includes using technical information about your devices and your interactions with our services to resolve issues, ensure compatibility, and keep our services up and running.
  3. Improving Our Services: We use aggregated and anonymized data to identify trends, track user behavior, and understand how our users interact with Salda. This allows us to identify areas for improvement, develop new features, and optimize the user experience.
  4. Developing New Services: Information collected can inspire new ideas and help us innovate. It gives us insights into what users value and what new services we might develop to meet user needs and expectations.
  5. Protecting Salda and Our Users: Some information is used in the interest of security to protect our app and our users. For instance, we might use information to verify accounts, prevent fraudulent activity, enforce our terms and conditions, and to comply with legal requirements.
  6. Offering Tailored Content: We may use your data to personalize your experience on Salda. This can range from remembering your settings and preferences, suggesting relevant features, or showing you content that aligns with your interests.

 

In all instances, we uphold strict data handling practices to ensure your information is handled responsibly and in accordance with this Privacy Policy.

 

3. Security

Ensuring the security of your data is our utmost priority, and we employ a variety of measures to safeguard your information:

  1. Data Encryption: All data transmitted between you and our services is secured using strong encryption protocols. This includes the use of Secure Socket Layer (SSL) technology, which ensures that your data remains private and integral. Additionally, we use Google’s Firebase Firestore for data storage. Firestore automatically encrypts all data in transit and at rest, providing an added layer of security for your data.
  2. Access Control: We implement robust access control measures at the managerial level.  Only a very limited number of our staff with specific authorization can request access to sensitive user data solely for the purpose of resolving technical issues. Access is protected by a coordinated authentication system with 2FA and full audit logging.
  3. Training: Our team is trained and updated on the latest security practices and data protection measures. This ensures that everyone who works on Salda understands the importance of data security and knows how to handle user information responsibly.
  4. Third-Party Audits: We work with independent third-party experts to audit our security infrastructure and practices. This helps us identify and fix potential vulnerabilities, ensuring we maintain industry best practices.

 

4. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. If we make material changes to this policy, we may notify you here, by email, or by means of a notice on our home page.

 

5. Contact Us

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us.